Ways to communicate
Our trained Customer Support agents, your Responsible Gaming Ambassadors, handle all RG-related communications to make sure that you stay in control and use our product in a responsible manner, keeping it a game at all times.
Protecting minors
We actively prevent any underaged persons from attempting to register to our websites.
Further Assistance
The following organizations are our partners in responsible activity endorsement. They provide free assistance and advice to any customer who seeks impartial and confidential support from a therapist or counselor about issues regarding compulsive gambling or the inability to maintain control.
Bulgarian National Drugs, Alcohol and Gambling Helpline
The Bulgarian National Drugs, Alcohol and Gambling Helpline is a member of FESAT (The European Foundation of Drug Helplines), along with about 50 other Drug Helplines in Europe. NDAGH is the first service of its kind in Bulgaria, designed to provide to the whole of society extensive and reliable information on the types of psychoactive substances, effects and risks of drug and alcohol use, problem gambling, and on the methods for their treatment, rehabilitation centers in the country, as well as guidance for parents, relatives and teachers.